Month	No of requests	Ongoing	responded to in under 10 days	responded to in 10 - 20 days	over target
January	40	0	19	21	0
February	52	0	22	30	0
March	63	1	17	40	5
April	51	0	19	31	1
May	59	1	22	35	1
June	55	0	20	34	1
July	69	2	21	46	0
August	54	13	14	27	0
September	18	18	0	0	0
October	0	0	0	0	0
November	0	0	0	0	0
December	0	0	0	0	0
Totals	461	35	154	264	8